Q: How often should I lubricate my o-rings? Can I use Petroleum Jelly?

A: Generally, o-rings that are moved often (ie. pump lids) should be lubed every 2-4 times they are taken off. O-rings that are not moved often (ie unions or multiport o-rings) should be lubed every time they are accessible. Petroleum Jelly should never be used on o-rings! Certain chemicals in Petroleum Jelly can cause o-rings to break down and parts to seize up. Use a silicone based lubricant to prevent the break down of o-rings. Magic Lube is available at your Texsun Pool store

Q: My water is cloudy. What could be causing this?

A: A few things contribute to this problem - the most important is filtration. Filtration contributes about 90% to water clarity and chemical balance contributing the other 10%. Sometimes cloudy water can be solved by simply cleaning (backwashing) the filter or balancing the water. If that doesn't work you might need to look at the filter media – it could need replacing. Chlorine demand might be your problem. At this point you need to bring in a water sample to your TexSun professional for assistance.

Q: My pool has a very strong chlorine smell? Do I have too much chlorine?

A: This is one of the biggest myths concerning pools. As odd as it sounds you do not have enough chlorine, or specifically free chlorine, in the water. This occurs when chlorine in the pool is "tied up" with nitrogen or ammonia compounds to form chloramines, causing the strong odor. The cure for this is to shock (super-chlorinate) the pool to "free" the chlorine, which allows it to start sanitizing the water.

Q: My pool heater is not working, any suggestions?

A: Pool heaters have built in safety features that will not let it turn on if it is not getting enough water. Often the culprit is a dirty filter. You may need to clean (backwash) and/or chemically clean you filter. If your heater still does not function call your TexSun professional to take a look at it.

Q: Is chlorine what is turning my hair green?

A: Actually green hair is caused by metals dissolved in the pool water which can come from a variety of sources including a low pH level, some kinds of algaecides, pool heaters being damaged due to improper water balance, source water, etc. Bring in a water sample and we will help you get your water balance back.

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